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We're pleased to report that the service disruptions affecting SAFARI Montage have been fully resolved. All SAFARI Montage services are operating normally, including playback of content hosted on Azure. The issue was caused by a major outage in Microsoft Azure's cloud infrastructure, which has now been addressed by Microsoft.
Our team will continue to monitor performance to ensure ongoing stability. We sincerely appreciate your patience and understanding during this outage and thank you for your continued support.
This message was last updated at 20:49 (UTC-4) on 29 October 2025
Announcements
- Change to How the Administrator Role is Provisioned Using OneRoster
- LDAP Allowlist Change for LOR Cloud Customers
- Back-to-School Checklist for LOR Cloud Customers
- Back-to-School Checklist for On-Premises Customers
- Statement on Apache Log4j2 Vulnerability (CVE-2021-44288)
- Statement on SAMBA Vulnerability (CVE-2021-44142)
- Multicast and Unicast Considerations
- Surge Protection
Documentation
Administrator Guide and Provisioning
- Administrator Guide (PDF - 1.74 MB)
- LDAP Configuration Guide (PDF - 248 KB)
- OneRoster Configuration Guide (PDF - 351 KB)