Technical Support
Current Release: SAFARI Montage Version 4.0.x
Support Archives
Documentation
SAFARI Montage
User Guide (PDF - 1.95 MB)Administrator’s Guide (PDF - 1.75 MB)
Troubleshooting Guide (PDF - 100 KB)
SAFARI Montage CreationStation
CreationStation™ Guide (PDF - 845 KB)CreationStation™ Encoding Guidelines for CreationStation and Managed Home Access (PDF - 489 KB)
SAFARI Montage WAN Manager
WAN Manager Guide (PDF - 895 KB)SAFARI Montage Managed Home Access
Managed Home Access - Accessing SAFARI Montage from HomeManaged Home Access Expansion Server Installation Guide (PDF - 935 KB)
SAFARI Montage Live!
SAFARI Montage® Live User Guide (PDF - 480 KB)SAFARI Montage® Live Integration
Pathways SM
Classroom Media Controller/Kiosk Controller Installation Guide (PDF - 466 KB)Additional Documentation
T-420 Installation Guide (PDF - 2.3MB)R-640 Installation Guide (PDF - 1.5MB)
WAN-1240 Installation Guide (PDF - 2.9MB)
T-420, RM-640, WAN-1240 Drive Installation Guide
T-400, RM-400, RM-800, WAN-1000 Drive Installation Guide (PDF - 2.7MB)
T-420a, RM-820, WAN-840 Installation Guide (PDF - 3MB)
WAN-1000 OS Drive Installation Supplement
Need Help?
Open a Support Ticket
First Time Installation Support
Customer Activation Support
Manual Package Activation Support
Connecting SAFARI Montage to LDAP
Product Service Request
First Time Installation Support
Customer Activation Support
Manual Package Activation Support
Connecting SAFARI Montage to LDAP
Product Service Request
Product Activation
Send an Activation Request to the Product Support Site.
Diagnostic Disk
Download the ISO for Server Diagnostics for T-420, RM-640 and WAN-1240 servers.
Downloads
Knowledgebase
Documentation & links to Product Support.
Technical Support and Customer Service
Phone: 1-800-782-7230