Support: SAFARI Montage Live!

SAFARI Montage products are designed specifically with your environment in mind. Each product is tailored to support the most common, industry-standard platforms and plug-ins to ensure a minimal client footprint – minimizing deployment impact for IT Departments while ensuring seamless participation for students and educators.

SAFARI Montage Live! System Requirements

Client Hardware Requirements

  • Pentium III, 733-MHz processor (Pentium 4 recommended for audio/video presenters)
  • 128 MB of RAM (512 MB recommended for audio/video presenters)
  • Standard Loudspeakers/Headphones
  • USB or Analog Headsets recommended
  • ISDN or ADSL Internet Connection (256kbps up/down recommended for audio/video presenters)

Client Supported OS

  • Windows 98/ME/2000/XP Service Pack 3/Vista
  • Mac OS X 10.2 and above
  • Linux x86
  • Sun Solaris (Sparc), Sun Solaris (Intel x86)
  • HP-UX
  • SGI IRIX
  • Pocket PC
  • OS/2

Client Software Requirements

  • Microsoft Internet Explorer 6.0, Netscape 7.x, Mozilla 1.x, CompuServe 7, AOL 8, Opera 7.11, Safari 1.x, or newer
  • Macromedia Flash Player Browser Plug-in 7 or above (v8 or higher recommended)
  • Presenters Require a Small, Standalone Application to Enable Screen Sharing; Not Required by Participant to View Presenter’s Screen

Local Area Network

  • 100Mb Wired Ethernet
  • Switched Backbone
  • Full Duplex

Server Network Connection

  • Gigabit Wired Ethernet
  • Switched Backbone
  • Full Duplex

Firewall Configuration

  • Client to Server
    The user device (typically a computer) must be able to establish connections to the SAFARI Montage Live! server using the following ports/protocols:
    • Required:
      • 80 (TCP) - http (user interface)
      • 1935 (TCP/UDP) - RTMP (flash access)
    • Optional: 443 (TCP) - https (user interface, encrypted, if enabled)

Additional

Network

  • All SAFARI Montage products rely on well-configured local and wide-area networks.
  • SAFARI Digital Transcoders & Selective Video Streaming perform optimally when network switches and routers (for WANs) are configured to support multicasting, now standard on most current networking equipment.
  • Performance of SAFARI Montage may be enhanced with Quality of Service (“QoS”) network configurations and/or packetshapers.